Wayne and Mary Sotile know how to help medical organizations become positive interpersonal cultures. In this program, they teach physicians, administrators, nurses and other medical staff the secrets of effective emotional management. As a one-hour, motivational keynote or in extended workshop formats ranging from two hours to two days, this high-energy, informative program will empower you and your colleagues to truly make a difference.
Topics Include:

-The Costs of Mismanaged Stress and Conflict
-Toxic Stress: High Demand/Low Control
-Misguided High-Powered Coping
-Understanding the Psychology of Physicians
-Who Becomes a Physician, and Why?
-Physicians and Type A Behavior Pattern
-How to Shape Collaboration and Collegiality
-Why It Matters
-How to “Sell” Collaboration and Collegiality
-Making the Medical Workplace a Positive Interpersonal Culture
-How to Teach Stress Resilience & Conflict Management
-Managing Attempted Solutions That Perpetuate Problems
-Triangles & Gossip -Shaming & Blaming
-Passivity -Passive-Aggressive Reactions
-How to Empower with Concepts, Skill-Building, and Support
-Strategies for Managing Stress and Anger
-How to Confront Inappropriate Behavior