Real Talk
 

Your Relationship with Your Doctor: I. Why It’s Important
by Wayne M. Sotile, Ph.D.

 

How's Your Relationship with Your Physician?

(Check which of the following statements apply to you and your relationship with your physician.)

How well does your doctor listen to you?

_____Very Well

_____Somewhat well

_____Not very well

_____Not well at all

_____I'm not sure

 

Are you confident in your doctor?

_____Yes

_____No

Your answers to these questions may have much to do with your future health. Read on to find out why.

Research has shown crucial links between the quality of doctor-patient communication, patient confidence in their physicians, and patients’ willingness to follow medical advice. In fact, patients consider communication to be one of the top competencies a physician should possess, yet they frequently rate their own physicians’ communication skills to be unsatisfactory.
In a February, 2001 national telephone survey conducted by the physician education web site Docrates.org in partnership with Portrait of America, 947 randomly selected adults answered the same questions that opened this article. The survey found a strong relationship between a doctors’ listening skills and patient confidence in the physician. Compare your answers to theirs:


  • Just over half (53%) said their doctor listens to them “very well, ” and, of these, 93% said they are confident in their doctor.
  • Thirty-five percent said their doctor listens to them “somewhat well,” and, of these, 60% said they are confident in their doctor.
  • About one in ten (9%) said that their doctor listens to them “not very well.” Of these, only 12% expressed confidence in their doctor.
  • Of the less than one percent (0.4%) who said their doctor listens to them “not well at all,” none said they were confident in their doctor.
  • Finally, approximately 3% stated that they were “not sure” about their doctor’s listening skills, and 11% of them were confident in their doctors.

Why is This Important?
How you communicate with your physician is a crucial aspect of your health care; it can affect how you manage your health problems throughout the course of your rehabilitation. In this sense, communication with your physician can affect your health. In the short run, good communication leads to higher levels of satisfaction with medical care and better recall of medical advice. If you have good communication with your physicians, you are also more likely to follow their advice.

In the long-term , doctor-patient communication can save your life.


This article was adapted from information presented more fully in Thriving With Heart Disease, by W. Sotile with R Cantor-Cook. New York: The Free Press, 2003. Copyright W. Sotile, 2003. All rights reserved.

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